MyVanPal - Privacy Policy
Last updated: 4 October 2026
This page is also available in Français, Deutsch and Español. This English version is the original. It takes precedence if a translation differs from it.
1. The short version
MyVanPal keeps your logbook on your iPhone and nowhere else.
- There is no account, no login and no MyVanPal server. We never receive your vehicle details, history, trips, notes, photos, scanned papers or manuals.
- There is no analytics or crash-reporting SDK, no advertising and no tracking in the app. Apple may share aggregated usage statistics and crash reports with us if you have agreed to share them with developers in your iOS settings; these do not identify you and never include your logbook. We sell nothing and share nothing for marketing.
- The one thing that goes online automatically is purchase verification for MyVanPal Pro. Apple handles the payment, and a service called RevenueCat checks with Apple whether Pro is unlocked. It receives purchase receipts and an anonymous identifier, never anything from your logbook.
- Text recognition in your PDFs and scanned pages happens on your device.
- Because there is no cloud copy, deleting the app deletes your data for good. Export a backup if you want to keep one.
The sections below give the details.
2. Who is responsible for your data
The controller for the processing described here is Aventive GmbH, Meierwiesenstrasse 56, 8064 Zürich, Switzerland, publisher of MyVanPal (iPhone app, version 1.0 and later; bundle id ch.aventive.vanpal).
Contact for any privacy question or request: hello@aventive.ch.
Two other parties are involved only in purchases, and each has its own role:
- Apple processes your payment and runs the App Store. For your App Store account and payment, Apple is responsible under its own privacy policy.
- RevenueCat, Inc. (United States) verifies purchases for us. It acts on our behalf as a service provider (processor) and handles purchase data only to provide that service.
This policy applies to the app and to the website myvanpal.com. We apply the Swiss Federal Act on Data Protection (nLPD) and, for people in the EEA and UK, the GDPR.
3. What is stored on your iPhone
Everything you enter is kept inside the app's own storage on your device. None of it is sent to us.
| Storage in the app | What it holds |
|---|---|
| Local storage | The logbook itself (vehicle, loaded dimensions, servicing and repair history, due dates, trips and fuel, checklists, notes), your chosen language, and whether Pro is unlocked |
| Database 1 | Photos and scanned pages (for example an insurance certificate or registration document) |
| Database 2 | Imported PDF manuals and the text extracted from them |
What this means for you:
- We cannot see, recover or restore your logbook.
- Deleting the app deletes all of this data, irreversibly. There is no cloud copy.
- An iPhone backup (iCloud or a computer) includes the app's data like any other app's, and restoring the whole device restores it. Reinstalling the app alone does not.
- The only copy you control is one you export yourself (Section 9).
4. Text recognition happens on your device
When you import a PDF or scan a page, MyVanPal reads it page by page so that its text can be searched. This uses Apple's Vision framework, on your iPhone.
- No image, page or text is sent anywhere.
- The extracted text is stored in the same local database as the rest of your data (Section 3).
- It runs for every user, paid or not. Only the *search* over that text is part of MyVanPal Pro.
We see this as a privacy feature: your insurance certificate or registration document is read by your own phone, not by a server.
5. Purchases: Apple and RevenueCat
MyVanPal Pro is sold as two Apple in-app purchases: a yearly auto-renewable subscription (24 CHF per year) and a one-time lifetime purchase (48 CHF). Two third parties are involved, and this is the only part of MyVanPal that connects to a server.
| Row label | Apple | RevenueCat, Inc. (United States) |
|---|---|---|
| Role | Takes payment, runs the App Store and subscriptions | Verifies purchases with Apple and tells the app whether Pro is unlocked |
| What it receives | Your Apple Account and payment details, billing address, purchase record | Purchase receipts from the app, an anonymous identifier for this installation, and basic technical data such as device type and operating system |
| What we receive | Aggregated sales reporting only. We never see your card details or billing address | Whether Pro is unlocked, plus per-installation records tied to the anonymous identifier: transactions, product purchased, country, device type and dates. This data is pseudonymised, not aggregated |
| Its privacy policy | apple.com/legal/privacy | revenuecat.com/privacy |
What the app sends to RevenueCat. The app sends purchase receipts when it checks or changes your Pro status, and RevenueCat sends back the entitlement result. RevenueCat assigns an anonymous identifier to your installation. The app never sends RevenueCat your name, your email address or anything from your logbook. As with any internet connection, RevenueCat's servers also see the IP address the request comes from. RevenueCat describes the data it handles for apps like ours, including technical device information and the Apple receipt, in its privacy policy and its data processing addendum.
Why. To confirm that a purchase is genuine, to unlock or lock Pro accordingly, and to prevent fraud and abuse of purchases.
Who is responsible. For purchase verification, RevenueCat processes data on our behalf under a data processing agreement, and uses it only to provide that service. RevenueCat stores data on servers in the United States.
Your choices. You can use MyVanPal without buying Pro. If you buy Pro, verification through RevenueCat is part of how the purchase works. You manage and cancel a subscription in your Apple Account settings.
6. Transfers to the United States
RevenueCat, Inc. is based in the United States and stores data on servers there. Purchase verification therefore sends purchase data from your device to the United States, a country that is outside Switzerland and the EEA.
This is the only transfer the app makes by itself, and your logbook is not part of it. Transfers that you start yourself, such as opening Directions or sending an export, are covered in Sections 9 and 10.
We make this transfer on the basis of appropriate safeguards required by Article 16 of the Swiss nLPD and Chapter V of the GDPR, as set out in the data processing agreement we have with RevenueCat. You can ask us at hello@aventive.ch how to obtain a copy of the safeguards that apply.
Payments handled by Apple are governed by Apple's own privacy policy and transfer arrangements.
7. Legal bases
Why we may process data (GDPR Article 6, Swiss nLPD).
| Processing | Legal basis |
|---|---|
| Purchase handling and verification of Pro | Performance of the contract with you (Art. 6(1)(b) GDPR) |
| Preventing fraud and abuse of purchases | Our legitimate interest (Art. 6(1)(f) GDPR) |
| Your logbook, photos, documents and on-device text recognition | Not processed by us: this data stays on your device under your control |
No processing in MyVanPal relies on your consent today. Under the nLPD, data is processed lawfully, in good faith and in proportion to its purpose, and only for the purposes described in this policy.
8. How long data is kept
- Your logbook: for as long as the app is installed on your device. It is gone when you delete the app (Section 3).
- Purchase records: Apple and RevenueCat keep these under their own terms and legal duties, for example accounting and fraud prevention. We do not control those periods; see their privacy policies linked in Section 5.
- Messages to us: if you email hello@aventive.ch, we keep your message and our reply as long as needed to deal with your request and to meet legal obligations, then delete them.
- Exports you create: kept wherever you saved or sent them, until you delete them.
9. Exports, the share sheet and device backups
Exports. You can export your logbook as a JSON backup file or as a PDF. You choose where it goes through the iOS share sheet: Files, iCloud Drive, AirDrop, email or another service. MyVanPal does not receive the export. Once the file leaves the app, it is governed by the service or person that receives it, and by their privacy policy, not by this one. A PDF of your logbook can contain personal details such as your vehicle's registration data, so choose recipients with care.
Device backups. An iCloud or computer backup of your iPhone includes MyVanPal's data like that of any other app. Those backups are controlled by you and Apple, not by us.
Keeping a copy. Because we hold no copy of your logbook, an export you make and store yourself is the only backup under your control.
10. Outbound links, notifications and permissions
Outbound links. Two actions in the app hand something to another service, and only when you tap them:
- Directions to your usual garage opens a Google Maps search with the garage address in the link. The address reaches Google at that moment, in your browser or the Maps app, and Google's privacy policy then applies.
- Tapping a phone number stored in your logbook (roadside assistance, a garage) passes the number to the iOS dialler.
Notifications are local only. Reminders for due dates and odometer readings are scheduled by iOS on your device, at 09:00. There is no push server, and no device token is collected or sent to us. The app asks for notification permission only after you save a due date.
Permissions. MyVanPal asks only when you perform the matching action:
| Permission | Used for |
|---|---|
| Camera | Photographing an invoice, a vehicle document or the van |
| Photo library | Attaching a photo you already took |
| Notifications | Local reminders for due dates and odometer readings |
| File picker | Importing PDF manuals; the app receives only the file you choose |
You can refuse a permission, or revoke it later in iOS Settings. The app keeps working without it; only the matching feature is unavailable. Images and files you add stay on your device (Section 3).
11. Your rights
Under the Swiss nLPD and, where it applies, the GDPR, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased;
- receive your data in a portable format (portability);
- object to processing based on our legitimate interest, and ask us to restrict processing in the cases the law provides.
What this means in practice. Aventive holds almost nothing about you. Your logbook is on your device, so you exercise most of these rights yourself inside the app: you can read, edit and delete every record, export your data, and erase everything by deleting the app. The only personal data held outside your device is the purchase verification data at RevenueCat and the payment data at Apple. For RevenueCat, write to us at hello@aventive.ch and we will pass your request on, since RevenueCat acts on our instructions. For Apple, contact Apple directly.
To make a request, email hello@aventive.ch. We may ask you to confirm your identity, and we will answer within 30 days.
Complaints. You can complain to a supervisory authority. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC). If you live in the EU or EEA, you can also contact the data protection authority of your country. We would appreciate the chance to resolve your concern first, but you are never required to.
12. Children
MyVanPal is a tool for vehicle owners. It is not aimed at children, and its age rating in the App Store reflects that. We do not knowingly collect personal data from children, and because the app has no account and we receive no logbook data, we hold none. If you believe a child has made a purchase or sent us personal data, contact us at hello@aventive.ch and we will deal with it.
13. The website
The website myvanpal.com is a static site. It sets no cookies and runs no analytics. Like any web server, the host keeps standard server logs (such as IP address, date and time, and the pages requested), which are used to keep the site secure and running and are not combined with any other data. Links from the site to other services, for example the App Store, are governed by those services' own policies.
14. Changes, App Store privacy labels and contact
Changes. We may update this policy, for example when the app, the law or our service providers change. The date at the top of this page shows when it was last updated. We will announce material changes in the app or on myvanpal.com before they take effect.
App Store privacy labels. The privacy details shown for MyVanPal on the App Store match this policy. In particular they declare Purchases as data collected through purchase verification, used for app functionality, and they declare no tracking.
Contact. Aventive GmbH, Meierwiesenstrasse 56, 8064 Zürich, Switzerland, hello@aventive.ch.