MyVanPal - Terms of Use

1. Who we are and what you agree to

By downloading, installing or using MyVanPal you agree to these Terms. If you do not agree, do not use the app.

MyVanPal (the "app") is published by Aventive GmbH, Meierwiesenstrasse 56, 8064 Zürich, Switzerland ("Aventive", "we", "us"). These Terms are an agreement between you and Aventive, and they apply to version 1.0 of the app and to every later version unless we say otherwise. They also serve as the end user licence agreement (EULA) for the app: Section 5 contains the terms Apple requires.

Please read these Terms together with our Privacy Policy, which explains how data is handled. You must be old enough to enter a binding contract where you live, or use the app with the consent of a parent or legal guardian.

2. What MyVanPal is, and what it is not

MyVanPal is an offline logbook for a campervan. It lets you record the vehicle and its loaded dimensions, servicing and repair history, due dates and reminders, trips and fuel, checklists, notes, photos, scanned papers (such as an insurance certificate or registration document) and PDF manuals.

MyVanPal is not:

• an official document or an official record of any authority;
• a roadworthiness, inspection or safety record;
• a replacement for the vehicle's legal paperwork, which you must keep and present as the law requires.

The app runs on iPhone only (iOS) and is distributed through the Apple App Store. It works on your device and has no account, no login and no MyVanPal server for your logbook.

3. Licence

Aventive grants you a personal, non-exclusive, non-transferable, limited licence to install and use MyVanPal on Apple devices that you own or control, in line with Apple's usage rules for App Store apps. The licence is for your own private use.

You may not:

• copy, modify, translate or create derivative works of the app;
• reverse engineer, decompile or try to extract the source code, except where the law gives you that right despite this restriction;
• rent, lease, lend, sell, sublicense or otherwise make the app available to others as a service;
• remove or hide any copyright, trademark or other notice in the app;
• bypass or tamper with the way MyVanPal Pro is unlocked.

The app, its name, logo, design, text, translations and code remain the property of Aventive and its licensors. No rights are granted to you other than those stated here. Your own content is covered separately in Section 6.

4. MyVanPal Pro

MyVanPal is free to download. MyVanPal Pro unlocks extra features through one of two in-app purchases sold by Apple:

What Pro unlocks: search across your whole logbook (manuals, documents and notes, including the text inside them); yearly spending charts; full PDF export of the logbook; and more than one vehicle. Everything else works without Pro. Text recognition of imported PDFs and scanned pages runs for every user; only the search over that text is a Pro feature.

Payment. Apple processes every payment and charges your Apple Account when you confirm the purchase. We never see your card details or billing address. Purchases are verified through RevenueCat, as described in the Privacy Policy.

Yearly subscription.

• It renews automatically for another year unless you cancel at least 24 hours before the end of the current period.
• Your Apple Account is charged for the renewal within 24 hours before the current period ends, at the price then in force.
• You manage and cancel the subscription in your Apple Account settings, not in the app. Deleting the app does not cancel it.
• Cancellation takes effect at the end of the period you have already paid for, and Pro stays available until then.
• If the price changes, Apple notifies you as its rules require. Where Apple requires your consent and you do not give it, the subscription does not renew.

Lifetime purchase. You pay once and Pro stays unlocked with no further charge. "Lifetime" means the purchase has no expiry date; it does not oblige us to keep the app available or supported indefinitely.

Refunds. Apple takes the payment, so refund requests are made to and decided by Apple under its own rules. Nothing in this section limits any right of withdrawal or refund that mandatory consumer law gives you.

5. Apple terms

These Terms are an agreement between you and Aventive only, and not with Apple Inc. ("Apple"). This section applies because MyVanPal is distributed through the Apple App Store; if it conflicts with another section, this section prevails as far as Apple is concerned.

1. Responsibility. Aventive, not Apple, is solely responsible for MyVanPal and its content.
2. Scope of licence. The licence in Section 3 is limited to use on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
3. Maintenance and support. Aventive is solely responsible for any maintenance and support of the app. Apple has no obligation to provide any. You can reach us at hello@aventive.ch.
4. Warranty. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent the law allows, Apple has no other warranty obligation for the app. Any other claim, loss, liability, damage, cost or expense caused by a failure to conform to a warranty is Aventive's responsibility.
5. Claims. Aventive, not Apple, is responsible for dealing with any claim you or a third party makes about the app or your possession and use of it, including product liability claims, claims that the app does not meet a legal or regulatory requirement, and consumer protection, privacy or similar claims.
6. Intellectual property. If a third party claims that the app or your use of it infringes their intellectual property rights, Aventive, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You confirm that you are not located in a country subject to a U.S. government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. You also agree to comply with export control laws that apply to the app.
8. Third-party terms. You must comply with the terms of any third-party agreement that applies when you use the app, such as your mobile data or internet provider's terms.
9. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. When you accept them, Apple gains the right to enforce them against you as a third-party beneficiary.
10. Refunds for purchases. Apple is responsible for handling refunds of in-app purchases under its own rules (see Section 4).
11. Contact. Questions, complaints or claims about the app can be sent to Aventive GmbH, Meierwiesenstrasse 56, 8064 Zürich, Switzerland, at hello@aventive.ch.

6. Your content is yours

Everything you put into MyVanPal belongs to you: your vehicle details, history, trips, notes, photos, scanned papers and imported manuals. Aventive claims no rights over it.

We also hold no copy. The logbook is stored on your device and is never sent to a MyVanPal server, so we cannot see, read, recover or restore it. You grant us no licence over your content, because we never receive it.

You are responsible for your content. In particular, only import manuals, documents and photos that you have the right to keep and use, and respect the rights of others, including copyright and privacy, when you photograph or scan something. When you export your logbook and send it somewhere, what happens next is governed by the service or person you send it to, not by us.

7. Acceptable use

Use MyVanPal only for lawful, personal purposes. You agree not to:

• use the app in breach of the law or of anyone's rights;
• store or import content that is unlawful, or that you have no right to hold;
• falsify records in the app in order to mislead an authority, an insurer, a buyer or anyone else, or present the app's contents as an official document;
• try to get around, disable or interfere with the way Pro is purchased, verified or unlocked, including by sharing or faking purchase receipts;
• attempt to disrupt, overload or gain unauthorised access to any system connected to the app, including Apple's and RevenueCat's;
• use the app while driving. Never read, enter or manage records while operating a vehicle.

8. Records and reminders are informational

The logbook is a personal record that you fill in yourself. It is informational only. It is not a legal, safety or roadworthiness document, and it does not replace the vehicle's official paperwork, inspections, servicing schedule or manufacturer instructions.

MyVanPal does not check that what you enter is correct, complete or up to date. Charts, totals, due dates, reminders and text found by search are only as good as the data behind them and the way the device processes it.

Reminders are a convenience, not a guarantee. They are scheduled by iOS on your device at 09:00, and they may not appear if notifications are off, the device is switched off, or iOS delays or drops them. Keep track of inspections, insurance renewals, servicing and other deadlines yourself.

Text recognition of scanned pages and PDFs is automatic and can be wrong or incomplete. Check the original before relying on it.

The app is provided "as is" and "as available". To the extent the law allows, we give no warranty that it will be error-free, uninterrupted or suited to a particular purpose, and we are not responsible for decisions you make based on its contents. Mandatory consumer rights are reserved (Section 10).

9. Data loss and backups

Because MyVanPal has no server and no cloud copy, your logbook exists only on your iPhone.

• Deleting the app deletes everything, irreversibly. Vehicle, history, trips, notes, photos, scanned pages and imported manuals cannot be recovered by us or by anyone else once the app is removed.
• Reinstalling the app on its own does not bring the data back. Restoring a full iPhone backup (iCloud or a computer) restores the app's data like that of any other app, if the backup includes it.
• Losing, resetting or replacing the device, a failed update or a storage fault can also cause data loss.
• The only copy you control is the one you create yourself with the app's export function (a JSON backup or a PDF of the logbook). Keeping up-to-date exports in a safe place is your responsibility. We recommend exporting regularly and before deleting the app, changing phone or resetting the device.

We cannot restore, recover or reconstruct lost data, and we are not liable for its loss to the extent permitted by Section 10.

10. Limitation of liability

To the maximum extent permitted by law:

• Aventive is not liable for loss of data, including loss caused by deleting the app, device loss or failure, or the absence of an export (Section 9);
• Aventive is not liable for indirect or consequential loss, loss of profit or savings, missed deadlines, fines, repair costs, or loss arising from a reminder that did not appear or a record that was wrong, missing or out of date;
• Aventive's total liability for any other claim relating to the app is limited to the total amount you paid for the app.

What this does not limit. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the law that applies to you. In particular, it does not limit liability for intent or gross negligence, for injury to life, body or health, under product liability law, or for any other liability that mandatory law reserves. If you are a consumer, you also keep every right that Swiss law, or the mandatory consumer law of the country where you live, gives you regardless of what these Terms say.

As between you and Apple, Apple's own limits in Section 5 apply.

11. Changes and termination

Changes to the app. We may update, improve, change or remove features, including Pro features, and may stop offering the app. We will not remove a feature you have paid for without good reason, and if we end the app we will give notice where we reasonably can. Updates are delivered through the App Store, and you should install them to keep the app working and secure.

Changes to these Terms. We may revise these Terms, for example when the app, the law or Apple's requirements change. The "last updated" date at the top shows the current version. We will announce material changes in the app or on myvanpal.com before they take effect. If you keep using the app after a change takes effect, you accept the revised Terms; if you do not agree, stop using the app and delete it (after exporting your data), and cancel any subscription in your Apple Account.

Termination. You can stop at any time by deleting the app. Deleting it does not cancel a subscription, and it erases your data (Section 9). We may suspend or end your licence if you seriously or repeatedly breach these Terms. Sections that by their nature should continue after termination, including Sections 6, 9, 10 and 12, continue to apply.

12. Governing law and jurisdiction

These Terms are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

The courts of the city of Zürich, where Aventive has its registered seat in Switzerland, have jurisdiction over disputes arising from these Terms, subject to the following.

Consumers. If you are a consumer, nothing in this section deprives you of the protection of mandatory consumer law in the country where you live, or of your right to bring a claim before the courts of your own place of residence where the law gives you that right.

If any provision of these Terms is or becomes invalid or unenforceable, the rest stays in force, and the provision is replaced by a valid one that comes closest to its purpose. If we do not enforce a right straight away, we do not give it up. These Terms, together with the Privacy Policy, are the whole agreement between you and Aventive about the app. The English version prevails if a translation differs.

13. Contact

For purchase problems, billing or refunds, contact Apple through your Apple Account, since Apple processes all payments.